FAQ
Frequently Asked Questions
Questions About Us
We are a licensed Chinese export company founded in 2008, operating as a direct export arm with OEM partnerships—not a middleman or broker.
Over 100,000 brand-new vehicles delivered to 47 countries since our global launch in 2016.
Yes. We hold full Chinese customs registration and international trade certification for legal global shipment.
Yes. We welcome serious buyers to inspect vehicles at our port yards and assist with visa invitation letters.
Factory-direct pricing, verified listings, pre-shipment inspection, and end-to-end logistics—no brokers, no markups.
Yes. We’ve fulfilled tenders for ministries across Africa, LATAM, and Southeast Asia with bid bonds and guarantees.
Our export operations comply with ISO 9001 standards for quality management and are auditable upon request.
Likely yes. With 100,000+ units shipped globally, we serve most major markets—ask us for local contacts.
Since 2008 as a local dealer; exporting globally since 2016 under the CAR BUY CHINA brand.
Dealers, fleet operators, government agencies, corporate buyers, and serious individual importers worldwide.
Product & Quality
BYD, Geely, Chery, Neta, Great Wall, SAIC (MG), Dongfeng, and more—all direct from OEM factories.
Yes. All vehicles are unregistered, factory-fresh, and compliant with China’s 180-day export rule.
Yes. Full range of electric, hybrid, and gasoline models—many with tropical-climate battery systems.
We confirm availability at factory or port and provide VIN-specific photos before container loading.
Yes—within OEM-configured packages. We confirm options before quoting to avoid surprises.
Yes. Complete English operation and maintenance manuals plus digital diagnostic software.
Primarily LHD. RHD available for specific markets like Southeast Asia upon request.
Euro 2 through Euro 5/VI compliant engines to match your destination’s import regulations.
With proper maintenance, heavy-duty models are engineered for 10–15 years of rigorous service.
Yes. We configure gear ratios, cooling systems, and suspensions for your local climate and roads.
Pricing, Payment & Value
Telegraphic Transfer (T/T) or Irrevocable Letter of Credit (L/C) from top-tier banks.
No. Our Proforma Invoice lists every cost—vehicle, docs, port handling, optional insurance.
Both available. FOB gives you shipping control; CIF offers hassle-free delivery to your port.
Yes. Tiered pricing at 5+, 10+, and 20+ units per model.
For significant volume commitments, we offer exclusive distribution rights in specific regions.
Single-unit trials welcome. Wholesale pricing starts at container loads (2–4 units).
No. We use traditional banking (T/T, L/C) to ensure full regulatory compliance.
Yes—for 14 days after quotation. After that, subject to FX or OEM adjustments.
No. Import duties, VAT, and local taxes are your responsibility as the importer.
We don’t provide financing but can connect you with trusted trade finance partners.
Logistics & Shipping
Roll-on/Roll-off (RoRo) for drivable units; 40ft High Cube containers for mixed or smaller loads.
Africa: 25–35 days; SEA: 10–20 days; LATAM: 35–45 days. Real-time tracking provided.
Yes. We manage all Chinese export customs and provide full documentation for your import clearance.
Available as an add-on. We strongly recommend All-Risk Marine Insurance and can arrange it.
Secured to steel frames inside containers with moisture absorbers and anti-corrosion wax coating.
Shanghai, Ningbo, Qingdao, Tianjin, and Guangzhou—selected closest to the factory to reduce costs.
Yes. We specialize in mixed-container loads to optimize freight costs across vehicle types.
Yes. We coordinate multimodal transport to landlocked countries via sea-to-rail or sea-to-truck.
We provide vessel name and voyage number for real-time tracking plus weekly status updates.
Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and inspection certificates.
Partnerships & After-Sales
Yes. We provide bid bonds, performance guarantees, and full compliance with public procurement rules.
Yes. We apply custom decals, liveries, or badging before shipment per your specifications.
Yes. Full OEM warranty (typically 3–8 years) honored through authorized service networks worldwide.
Yes. Comprehensive catalogs with every shipment; initial spare kits can be included in containers.
Contact us directly. We facilitate claims with manufacturers and connect you to local service centers.
Yes. We lock in pricing tiers and priority production for 1–3 years to ensure supply stability.
Email sales@chinesecar.global with your company profile and target market for a tailored proposal.
Our team operates Monday–Friday (China time). Urgent issues are escalated with 24-hour response.
Yes. We provide digital training modules, diagnostic software access, and technical bulletins.
Email sales@chinesecar.global with vehicle types, quantities, and destination port. Quotation within 24 hours.
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